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People Engagement – Bring the Heart at work

Rajan Dutta

In today’s business environment where there are numerous challenges and cut-throat competition, what differentiates one Organization from the other is its ‘Superior Performance’. For an organization to achieve sustained superior performing team is a prerequisite. High efficiency and effectiveness of the team members is important for the organization’s growth and development. Employees are core partners in the success sharing and superior performance of individuals provides a win-win situation for both the employees and the Organization. It leads to the Organization’s growth and success and in turn, the Organization always has the pleasure of rewarding its employees by means of performance bonus, special incentives, profit sharing, etc. Superior performance is a state of achieving more than desired/expected. It is important to understand that success is not one-time event but it has to be a continuous process and needs to be sustained. The true assessment of superior performance is its continuity and growth. It should become predictable and repetitive overtime with higher targets, year after year. As considering the current economic challenges, it is time for us to understand the Organization’s goals for the year and cascade and build them in our individual goals. This is the time for us to understand expectations and set stretch targets for ourselves to be able to deliver superior performance. For ensuring superior performance, it is important to have:

Some of the above initiatives will facilitate in creating a “Happy People Organization” To drive superior performance, it’s important to create the excitement in workplace through events & activities involving employees & families, recharging their emotions to exhibit a sense of caring and bonding. Building ownership among employees should be the core of HR mission in any organization. It is vital to shape entrepreneurial drive in employees, maximizing energy and resources to align with the organization goals, balancing personal goals with that of the organization. Employees need to be enabled to identify themselves as one with cause and mission of the organization. Towards this, business has to enable repose faith in the leadership of the organization, build trust, confidence and dedication to the business strategies of the organization. HR has a catalytic role in building a culture of collaboration and participation of employees in decision making and in extending empowerment for fulfill their responsibilities. High levels of employee engagement will facilitate in building higher ownership and performance.